Keep Your Dynamics 365 ERP
In The Lead, Not Just Live.
Fully managed support from Dynamics 365 consultants Australia businesses trust across ERP, CRM and the Power Platform: Finance, Supply Chain, Customer Engagement, and every Azure integration in between, kept running through every Microsoft update, bug and change request. .
Why Choose Nexevolve as Your Microsoft Dynamics 365 Support Partner?
We focus on uptime, compliance and local knowledge. Nexevolve is the Dynamics 365 partner near me Australian businesses search for once their system is already live, across ERP and CRM alike. Book a consultation and see what proactive, fully managed D365 support actually looks like day to day.
01 Certified Experts at Your Service
Our certified consultants don’t just build Dynamics 365, they run it. Our Dynamics 365 ERP consultants Australia team covers Finance and Supply Chain Management, our CRM specialists cover Customer Engagement, and together they keep the Power Platform layer sitting on top of both running smoothly.
03 Local Expertise for Australian Businesses
We know Australian market trends, local regulations and business practices, so your Dynamics 365 environment stays both compliant and competitive. This is genuine Dynamics 365 accounting software Australia and supply chain knowledge, not an offshore ticket queue reading from a script.
02 Proactive, Not Reactive
Microsoft pushes Platform Updates (PU) and Proactive Quality Updates (PQU) to Dynamics 365 automatically. You can’t opt out of them. We test every update against your environment before it reaches production, so nothing breaks without warning.
04 Transparent SLAs and Reporting
Every plan comes with clear response times, monthly health reporting and a named point of contact, so you always know the state of your system rather than finding out when something’s already gone wrong.
Experience the Power of Microsoft Dynamics 365 with Nexevolve!
Lead with Confidence. Operate without Disruption.
One partner across your entire Microsoft business applications stack, ERP, CRM and Power Platform alike.
Dynamic 365 Finance
Ongoing support for general ledger, budgeting, multi currency and cash flow processes, keeping the Dynamics 365 Finance module Australia businesses rely on accurate, compliant and current through every Microsoft release. This is core cloud ERP Dynamics 365 territory, and it’s where our ERP specialists spend most of their time.
Dynamic 365 Customer Engagement
Ongoing support across Sales, Customer Service and Marketing: the connected Dynamics 365 CRM software for business that keeps your pipeline, cases and campaigns running without interruption. Our Dynamics 365 CRM consulting services and Dynamics 365 sales cloud solution experience is exactly what keeps paying off long after go live.
D365 Supply Chain Management
Predictive Maintenance and Managed Service coverage for procurement, inventory, warehousing and logistics, because Dynamics 365 ERP for manufacturing and distribution businesses can’t afford an update that breaks the shop floor.
Power Platform
Power Apps, Power Automate and Power BI, kept current and connected, including the Dynamics 365 Power BI analytics dashboards your leadership team relies on for reporting. Power Platform sits alongside your ERP and CRM systems rather than inside either one, and we support it as its own layer.
Logic Apps and Azure Integrations
Full Dynamics 365 integration services Australia businesses need to keep D365 talking to the rest of their tech stack, monitored, patched and supported so your ERP, CRM and Power Platform environments work as one connected system rather than a pile of one off scripts.
Already planning a move onto Microsoft’s platform? If you’re looking to migrate to Dynamics 365 ERP, we can align that ERP system migration Dynamics 365 with a proactive support plan from day one, so your Finance and Supply Chain environment is under Predictive Maintenance from the moment it goes live rather than months later.
Experience proactive Dynamics 365 support with Nexevolve!
Transform How You Run Microsoft Dynamics 365: Our Predictive Maintenance and Managed Service process.
From day one health check to ongoing enhancement, we deliver proactive support, seamless integrations and transparent reporting that keep your business operations moving.
Environment Health Check
We start with a full audit of your existing Dynamics 365 environment: customisations, integrations, data health and update history, to find risk before it turns into downtime.
01
Onboarding and SLA Setup
We agree on response times, escalation paths and reporting cadence up front, so from day one you know exactly what "supported" means for your business.
02
Predictive Maintenance in Action
We monitor, test and apply every Platform Update and Proactive Quality Update in a sandbox before production, fix bugs as they come up, and keep existing integrations running.
03
Enhancements and Integration Support
For Managed Service clients, we build new workflows, reports and integrations as your business changes. A genuine Dynamics 365 project management software partner for the change requests that pile up after launch, not just a ticket queue.
04
Ongoing Reporting and Optimisation
Monthly health reports, update logs and performance reviews keep your system, and your leadership team, informed, secure and ahead of the curve.
05
Challenges Solved with Nexevolve’s Microsoft Dynamics 365 Support
At Nexevolve we deal with the operational risk that shows up after go live, not just during it. Our Predictive Maintenance and Managed Service plans bring clarity, stability and scalability to organisations already running Dynamics 365.
Platform Updates and Proactive Quality Updates can’t be declined. We test every release against your customisations in a sandbox first, so production stays stable, whether that customisation lives in your ERP or your CRM.
Forced Microsoft updates breaking customisations
Most businesses only hear from their partner once something’s already broken. Predictive Maintenance flips that. Issues get caught and resolved before users even notice.
Reactive, break fix support
As a Dynamics 365 integration services Australia provider spanning Logic Apps and Azure, we keep the connections between D365, Power Platform and third party tools monitored and supported as one ecosystem.
Disconnected integrations
A support only contract can leave you stuck with what you launched with. Our Managed Service tier adds enhancements, so your Dynamics 365 enterprise automation software environment evolves alongside your business, which matters most for Dynamics 365 for multi location business operations adding sites, entities or workflows over time
No room to grow
Reactive licensing and retraining gaps
Finance leaders flying blind
Microsoft Dynamics 365 Capabilities with Nexevolve
We deliver intelligent, scalable, ongoing support for your Microsoft Dynamics 365 environment, ERP, CRM and Power Platform, built to protect your investment and keep operations moving.
Fully Managed PU and PQU Upgrades
We own the entire update lifecycle: testing, scheduling and applying every Platform Update and Proactive Quality Update so your team never gets caught out.
Enhancements Built Around Your Business
Managed Service clients get ongoing configuration, workflow and reporting improvements, whether that’s for a Dynamics 365 for retail business environment or a manufacturing floor.
Seamless Third-Party and Azure Integrations
We support and extend your connections across Power BI, SharePoint, Outlook, Logic Apps and Azure, keeping your Dynamics 365 integration services Australia ecosystem unified.
Built-In Compliance and Security
With Microsoft’s enterprise grade security and regulatory compliance features, we keep your environment secure, resilient and industry compliant as updates roll through.
Enterprise Ready, Multi Entity Support
We support complex environments including multi-entity management, global operations and high volume transactions, giving lasting performance to Dynamics 365 ERP for SMEs and larger enterprise customers alike.
AI-Driven Insights and Automation
We put the AI tools already inside Dynamics 365 to work, backed by clear reporting on system health, ticket trends and update history, plus AI opportunity assessments covering failure prediction, capacity forecasting and resource forecasting for finance and operations leaders.
Small Budget. Big Results.
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Frequently Asked Questions
What's the difference between D365 Finance & SCM Managed Services and Enhancement Services?
Managed Services keeps a Dynamics 365 Finance and SCM environment stable through General Application Support, Predictive Maintenance and Upgrade Services, covering incident response, environment monitoring and PU and PQU upgrade management. Enhancement Services goes further, building new workflows, integrations, reporting and AI capability into the same environment as the business grows.
What does D365 Finance & SCM Predictive Maintenance actually include?
Predictive Maintenance is one of three services inside Nexevolve’s D365 Finance & SCM Managed Services product. It covers ongoing environment monitoring, preventive maintenance, upgrade planning and performance optimisation, aimed at catching issues before they affect users rather than responding after something breaks.
What are Platform Updates (PU) and Proactive Quality Updates (PQU) in Dynamics 365?
Platform Updates and Proactive Quality Updates are changes Microsoft pushes automatically to every Dynamics 365 environment on a fixed schedule, and businesses can’t permanently opt out of them. If they’re not tested against your customisations first, they can break workflows without warning. Nexevolve’s Predictive Maintenance plan manages that entire testing and rollout process for you.
Do you support Dynamics 365 environments Nexevolve didn't originally implement?
Yes, Nexevolve supports existing Dynamics 365 environments regardless of who implemented them. Our Predictive Maintenance and Managed Service plans cover Dynamics 365 Finance, Supply Chain Management, Customer Engagement, Power Platform and Azure integrated environments, whether we built the system originally or took over support from another partner.
What does Dynamics 365 Managed Service include that basic support doesn't?
Dynamics 365 Managed Service includes everything in Predictive Maintenance, plus ongoing enhancements such as new workflows, reports, forms and integrations. It also covers expanded support across Power Platform, Logic Apps and Azure integrations, so the environment keeps evolving with the business instead of standing still after go-live.
Is Dynamics 365 support suitable for small and medium businesses?
Yes, Nexevolve’s Dynamics 365 support plans are built to scale from small and medium businesses through to large, multi-entity organisations. Predictive Maintenance and Managed Service tiers can both be adjusted to match a business’s team size, budget and appetite for risk.
How does Nexevolve keep a Dynamics 365 environment secure and compliant?
Nexevolve applies Microsoft’s enterprise grade security and regulatory compliance features as part of every Platform Update and Proactive Quality Update cycle. Clients also receive monthly reporting covering system health and compliance status, so visibility into the environment doesn’t depend on waiting for something to go wrong.
Can Nexevolve help if a business is still migrating to Dynamics 365 ERP?
Yes, Nexevolve can support a Dynamics 365 ERP migration that’s already underway with another partner, or one that’s still being planned. Predictive Maintenance or Managed Service support can start from go live, so the handover between implementation and ongoing support doesn’t leave gaps.